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Understand Your Rights at paribet

Our legal terms set out exactly what you can expect from paribet and what we expect in return — covering account eligibility, data use, dispute resolution and jurisdictional…

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paribet Understand Your Rights at paribet
LEGAL CONTACT PATHS

Reach Us on Legal and Policy Matters

If you have a question about our terms, a policy concern, or a formal request related to your account data, our support team is available around the clock. Reach us through any of the channels below and quote your account reference for faster handling of legal or compliance queries.

Team online

Live Chat

Start a live chat session directly from your account dashboard. Legal queries are escalated to our compliance team, with written summaries sent to your registered email address within 24 hours.

Email Support

Send detailed legal or policy requests to our dedicated support address. We aim to acknowledge all email correspondence within 12 hours and issue a full response within 3 working days.

Account Portal

Log into your paribet account portal to submit formal data requests, download your transaction history, or lodge a dispute. All portal submissions are time-stamped and tracked until resolution.

HOW WE HANDLE POLICY

Open the Account Security and Data Details

Every aspect of how we collect, store and act on your data is covered in the sections below.

Data Collection

We collect only the information needed to operate your account — name, contact details, payment references and session activity.

Cookie Use

Our site uses session cookies to keep you logged in and analytics cookies to understand how pages are used.

Account Security

Two-factor authentication is available on all paribet accounts and is strongly recommended.

Data Retention

Account data is retained for as long as your account remains active and for a defined period after closure, in…

Who to Contact

For any formal legal notice, data access request or policy complaint, address your correspondence to our Compliance team via the…

Requesting Changes

You may request corrections to inaccurate personal data at any time via the account portal.

Explore the Answers to Common Legal Queries

The questions below address the legal points we hear most often from account holders in India. If your specific query is not covered here, reach out via live chat or email and our compliance team will respond directly.

Access depends entirely on your local jurisdiction. Where local law permits online gaming activity, you may open an account. It is your responsibility to confirm that participation is lawful in your specific state or territory before registering.

Submit a written data access request through the account portal or via our support email. We will compile and deliver your data export within 7 working days of verifying your identity, which we do to protect your account from unauthorised access.

After account closure, we retain records for the legally required period, which varies by data type. Once that retention window closes, data is permanently deleted from our servers. You will receive written confirmation when deletion is complete.

Yes. Raise the dispute within 30 days of the transaction date by contacting support with your account reference and the transaction ID. Our team will investigate and respond within 5 working days, liaising with UPI or Paytm as needed.

Log into the account portal and use the profile section to flag the incorrect detail. For payment-linked records such as your registered PhonePe or bank number, identity verification is required first and typically resolves within one working day.

We use essential session cookies and optional analytics cookies. You can disable analytics cookies via your browser settings without losing access to your account. Essential cookies are required for login and cannot be disabled while using the site.

Formal legal correspondence should be directed to our Compliance team by email, with your account reference in the subject line. We acknowledge all formal notices within 48 hours and provide a substantive response within the timeframe required by applicable law.